Ant
Household Ant Treatment
What Was Applied Today & What to Expect
What We Applied Today
🫙
Borax Bait Stations
Small bait stations were placed along ant trails. Ants will carry the bait back to the colony — this is how the whole nest is eliminated.
💨
Food-Grade Dust
A very light application of food-grade diatomaceous earth or boric acid dust was applied inside cracks and hidden voids — not in open areas.
🌿
Botanical Barrier
A plant-oil spray was applied at exterior entry points to deter new foragers from entering.
What to Expect
📈
More ants for 3–5 days
This is normal — it means the bait is working. Ants recruit heavily before the colony collapses.
📉
Activity decreasing by day 7–10
You should see a clear reduction within one week.
Full resolution in 1–2 weeks
The colony should be fully eliminated within two weeks of bait placement.
Your Role in This Treatment
  • Do not spray any insecticides near the bait stations — this breaks the treatment.
  • Do not wipe up the bait stations or disturb ant trails during treatment.
  • Store all food in sealed containers and take out trash daily.
  • Wipe counters nightly to remove crumbs and food residue.
✓ Safe for Family & Pets
Treated areas are safe for children and pets immediately — bait stations are enclosed and dust was applied only in hidden, inaccessible spots.
📞 Call or Text Us If…
You see no reduction in activity after 10 days, or if you notice ant trails in a new area of your home.
Carpenter Ant
Carpenter Ant Treatment
What Was Applied Today & What to Expect
What We Applied Today
💨
Boric Acid Dust
A very small amount of boric acid dust was injected into wall voids and the areas where ants were nesting. This spreads through the colony as ants groom each other.
🌿
Botanical Perimeter Spray
A plant-oil spray was applied at exterior entry points and along the foundation line to deter new foraging.
🔒
Entry Points Sealed
Gaps around pipes, windows, and foundation cracks were sealed to close the routes ants used to enter.
What to Expect
📅
Reduced activity in 5–7 days
As the boric acid spreads through the colony, you should see fewer large ants within one week.
Colony collapse in 1–3 weeks
Full resolution typically takes one to three weeks as the material spreads to all colony members.
💧
Moisture source addressed
We identified a moisture issue contributing to the nesting — resolving this is the most important long-term prevention step.
Your Role in This Treatment
  • Address any moisture issues identified during the visit — leaks, gutters, or condensation.
  • Trim vegetation and tree branches that contact the roof or exterior walls.
  • Keep firewood stored away from the house and elevated off the ground.
  • Do not apply any sprays near the treated wall voids — this disrupts the boric acid treatment.
✓ Safe for Family & Pets
The boric acid dust was applied inside sealed wall voids — inaccessible to children and pets. Exterior botanical spray is safe once dry (approximately 30 minutes).
📞 Call or Text Us If…
You continue to see large black ants or fresh sawdust-like material (frass) after 2 weeks, or if you notice soft or discolored wood that may indicate new moisture damage.
Carpenter Bee
Carpenter Bee Treatment
What Was Applied Today & What to Expect
What We Applied Today
💨
Boric Acid Dust — Gallery Treatment
A small amount of boric acid dust was injected into each active gallery entrance at dusk. As bees enter and exit, they carry the dust deeper into the tunnel and share it with other occupants. This is applied at night when all bees are inside their galleries.
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Botanical Deterrent — Bare Wood Surfaces
A citrus or peppermint oil-based spray was applied to bare, unpainted wood surfaces around active boring sites. This makes the wood less attractive to new females scouting for nest locations.
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Gallery Sealing (After 3–5 Days)
After allowing 3–5 days for the treatment to work, each entrance hole will be filled with steel wool and plugged with exterior wood filler. This prevents the galleries from being reused next spring and blocks woodpeckers from excavating the tunnels.
What to Expect
📅
Reduced activity in 3–5 days
You should see noticeably less hovering activity and fewer bees around the treated areas within 3–5 days as the gallery treatment takes effect.
Galleries sealed and inactive
Once plugged, sealed galleries will not be reused. However, new boring attempts into adjacent unpainted wood can occur without the permanent fix: painting or staining all exposed bare wood.
🐦
Monitor for woodpecker activity
Woodpeckers may attempt to excavate sealed galleries looking for larvae. If you see new irregular holes in the wood (ragged-edged, not round), contact us — woodpecker damage can escalate quickly and may require additional exclusion measures.
Your Role in This Treatment
  • Do not spray any insecticides near the treated holes during the 3–5 day waiting period — this can interfere with the boric acid treatment.
  • Paint, stain, or seal all bare wood on your home's exterior — this is the permanent solution. Carpenter bees will not bore into painted surfaces.
  • Consider carpenter bee trap installation near known boring sites as an additional deterrent.
  • Check for woodpecker damage weekly during spring and summer, especially around sealed gallery areas.
✓ Safe for Family & Pets
Boric acid dust is applied only inside sealed wood galleries — completely inaccessible to children and pets. Botanical deterrent spray is non-toxic once dry (approximately 20–30 minutes).
📞 Call or Text Us If…
You see new perfectly round ½-inch holes in wood that weren't there before, woodpecker damage appears around treated areas, or bee activity resumes at plugged sites. We offer a follow-up inspection to assess and retreat if needed.
Bed Bug
Bed Bug Treatment
What Was Applied Today & What to Expect
What We Applied Today
🌿
Botanical Spray
A plant-based contact spray was applied directly to mattress seams, box spring folds, headboard crevices, and baseboard gaps.
💨
Desiccant Dust
A fine layer of food-grade diatomaceous earth or silica gel was applied in wall voids, baseboard gaps, and bed frame joints.
Bed Bug
Encasement Recommended
We recommend encasing your mattress and box spring in a bed-bug-proof cover — this eliminates hiding surfaces and makes monitoring much easier.
What to Expect
📅
7–10 days for initial results
Botanical sprays and dusts work over several days as bed bugs contact treated surfaces.
🔁
Follow-up in 2–3 weeks
We will follow up to re-inspect and re-treat any remaining activity. Multiple treatments are often needed.
📋
6-week monitoring period
We will confirm clear status at the 6-week mark. Bed bugs can survive months without feeding, so monitoring is critical.
Your Role in This Treatment
  • Wash all bedding in hot water (120°F+) and dry on high heat for 30+ minutes immediately.
  • Do not move furniture or bedding between rooms — this can spread bed bugs to new areas.
  • Keep the bed pulled 6 inches from the wall and ensure bedding doesn't touch the floor.
  • Check interceptor cups under bed legs weekly and report any captures.
✓ Safe for Family & Pets
Treated surfaces are safe for contact once fully dry — approximately 30–60 minutes after application. Botanical sprays have a light herbal scent that fades quickly.
📞 Call or Text Us If…
You notice new bite marks, see live bugs, or find new fecal spots (rust-colored dots) on sheets or mattress seams after treatment.
Cockroach
Cockroach Treatment
What Was Applied Today & What to Expect
What We Applied Today
💊
Gel Bait Applied
Small pea-sized amounts of cockroach gel bait were placed in hidden harborage areas — inside cabinet hinges, under appliances, and along baseboards where fecal evidence was found.
💨
Boric Acid Dust
A very thin film of boric acid was applied inside wall voids and motor housings where cockroaches hide — not in open kitchen or food areas.
🪤
Monitoring Traps Set
Sticky traps were placed to monitor activity levels and help evaluate treatment effectiveness over the coming weeks.
What to Expect
📅
Significant reduction in 2–4 weeks
Gel bait eliminates cockroaches gradually as the active ingredient spreads through the colony.
📉
Trap counts decreasing
Check sticky traps weekly — a clear reduction in captures is the primary sign the treatment is working.
🔁
Bait refreshed on follow-up visit
We will return to refresh the bait and re-evaluate coverage in 3–4 weeks.
Your Role in This Treatment
  • Do not apply any sprays, cleaners, or air fresheners near the bait stations — this repels cockroaches away from the treatment.
  • Fix all water leaks — moisture is the #1 factor driving cockroach populations.
  • Store all food in sealed hard containers. Clean up grease under and behind the stove.
  • Take out trash daily and keep recyclable containers rinsed before binning.
✓ Safe for Family & Pets
Gel bait is placed only in hidden crevices inaccessible to children and pets. Boric acid dust was applied inside sealed voids only. Kitchen and food preparation areas were not treated with any product.
📞 Call or Text Us If…
You see any live cockroaches during the daytime — this often indicates heavy pressure requiring additional treatment. Also call if trap counts have not decreased after 3 weeks.
Mouse
Mouse Treatment
What Was Applied Today & What to Expect
What We Applied Today
🔒
Entry Points Sealed
All identified entry points were sealed with copper mesh and/or silicone caulk. A mouse can fit through a gap the size of a dime — every gap was addressed.
🪤
Traps Placed
Snap traps (or live traps if you prefer) were set along the active travel paths we identified. Traps are baited and positioned for maximum effectiveness.
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Sanitation Guidance
We identified and discussed the food and shelter sources attracting mice — addressing these is essential for lasting resolution.
What to Expect
📅
Captures within 1–3 days
Properly placed traps along active runs typically begin catching mice within the first few days.
Resolution in 1–2 weeks
Once all entries are sealed and traps are actively working, most infestations resolve within 1–2 weeks.
🌿
No poisons used
We use no rodenticides — only physical exclusion and mechanical traps. Safe for children, pets, and the wildlife in your neighborhood.
Your Role in This Treatment
  • Check traps every 24 hours. Wear gloves when removing any captures — double-bag and dispose in outdoor trash.
  • Store all pantry food in hard-sided, sealed containers. Do not leave pet food out overnight.
  • Remove clutter, cardboard boxes, and paper bags from storage areas — these become nesting materials.
  • Inspect the sealed entry points after 1 week to ensure nothing has been chewed through.
✓ Safe for Family & Pets
No chemical products were used. Snap traps were placed along baseboards in low-traffic areas — keep children and pets away from trap locations, which your technician pointed out during the visit.
📞 Call or Text Us If…
You continue to hear scratching in walls or find new droppings after 1 week, or if you discover any new entry points that were not identified during the visit.
Rat
Rat Treatment
What Was Applied Today & What to Expect
What We Applied Today
🔒
Entry Points Sealed
All identified entry points were sealed with copper mesh, hardware cloth, and/or silicone caulk. Norway rats can fit through a gap as small as 3/4 inch — every gap at ground level was addressed, including pipe penetrations, foundation cracks, and damaged vents.
🪤
Snap Traps Placed
Large-format snap traps were set along the active runways and at identified entry points. Traps were placed perpendicular to the wall where rub marks indicate regular travel. Rats are neophobic — expect captures to begin within 3–5 days once they acclimate to trap presence.
🌿
Peppermint Oil — Perimeter
Concentrated peppermint oil was applied along the exterior foundation line and around confirmed entry points as a botanical deterrent. Disrupts the chemical scent trails rats use to navigate and re-enter. Reapplication every 5–7 days as needed.
🏡
Sanitation & Harborage Guidance
We identified and discussed the food sources, clutter, and outdoor harborage areas contributing to rat activity. Addressing these is the most important long-term step — a sealed, sanitation-focused environment will not sustain a colony.
What to Expect
📅
First captures in 3–5 days
Norway rats are naturally wary of new objects. Allow 3–5 days for trap acclimation — do not move traps during this period. Captures typically begin once the rats accept the traps as part of their environment.
Resolution in 2–4 weeks
Once all entries are sealed and trapping is active, most infestations resolve within 2–4 weeks. Rats reproduce quickly — early action and complete exclusion are key to preventing recurrence.
🌿
No rodenticides used
We use no poison baits — only physical exclusion and mechanical traps. No risk of secondary poisoning to raptors, foxes, or neighborhood cats. Safe for children and pets throughout the treatment process.
Your Role in This Treatment
  • Check traps every 24–48 hours. Wear gloves when handling captures — double-bag in heavy plastic and dispose in outdoor trash. Reset traps in the same location.
  • Store all food (including pet food) in hard-sided, sealed containers. Remove outdoor food sources such as fallen fruit, bird seed, and accessible compost.
  • Remove wood piles, debris, and dense vegetation within 3 feet of the foundation — these are primary harborage sites for Norway rats.
  • Do not seal any holes you discover without telling us first — a sealed rat inside a wall will die there and create an odor problem. Let us assess first.
  • Inspect the sealed entry points after 1 week to confirm nothing has been chewed through — rats can re-open soft sealant if copper mesh was not used.
✓ Safe for Family & Pets
No chemical products were used. Snap traps were placed in enclosed, low-traffic areas — under appliances, behind objects, along baseboards in areas your technician pointed out. Keep children and pets away from trap locations.
📞 Call or Text Us If…
You hear continued activity after 1 week of trapping, discover a new entry point, find a dead rat in an inaccessible location, or notice gnawing on the sealed entry points. We monitor and adjust at no extra charge during the active treatment period.
Flea
Flea Treatment
What Was Applied Today & What to Expect
What We Applied Today
🌾
Diatomaceous Earth (Food-Grade DE)
A thin layer of food-grade DE was applied to carpet fibers, along baseboards, and in pet resting areas. DE damages the flea's exoskeleton and causes dehydration. It remains effective while dry.
🌿
Botanical Spray
Cedar oil and/or peppermint-based spray was applied to carpets, upholstery, and baseboards. Products are plant-derived, free of synthetic pesticides, and safe for children and pets when fully dry.
🧹
Pre-Treatment Vacuum
A thorough vacuum of all carpets and furnishings was completed before product application to remove eggs and stimulate pupae to hatch so they contact treatment.
What to Expect
⚠️
Adults for up to 3 weeks — this is normal
Flea pupae (cocoons) in carpet cannot be killed by any spray. They hatch over 2–6 weeks. Continued adult fleas after treatment is expected, not a sign of failure. Keep vacuuming daily.
📅
Follow-up in 10–14 days
A second treatment at 10–14 days is standard for flea control. This catches newly hatched adults that survived the first treatment window.
Resolution in 3–6 weeks
With consistent vacuuming, pet treatment, and one re-treatment visit, most infestations fully resolve within 3–6 weeks. Keep pet on monthly flea prevention to avoid recurrence.
Your Role in This Treatment
  • Vacuum all carpets, rugs, and upholstered furniture every day for 2 weeks. Immediately seal and discard the vacuum bag or canister contents outside.
  • Wash all pet bedding and soft furnishings in hot water (130°F+) and dry on high heat.
  • Keep ALL pets on a veterinarian-approved flea prevention product until the infestation is fully resolved.
  • Do not walk on treated carpet barefoot for 4 hours after treatment. Do not re-vacuum for 24 hours after application.
  • Treat outdoor pet areas — shaded spots, dog houses, kennels — with DE or cedar spray.
✓ Plant-Derived Products
No synthetic pesticides were used. Products are food-grade DE and botanical oils. Safe for children and pets when dry. Fish tanks must remain covered — cedar oil is toxic to fish.
📞 Call or Text Us If…
You are still seeing active flea activity after 3 weeks, your pet is not responding to their veterinary flea product, or you find fleas in a room that was not treated.
Carpet Beetle
Carpet Beetle Treatment
What Was Done Today & What to Expect
What We Did Today
🧹
Thorough Inspection & Mapping
We inspected all affected rooms, moved furniture, checked rug edges, opened closets, and documented every location where larvae, cast skins, or fecal pellets were found. This map guides all treatment decisions.
🌀
Intensive Vacuuming — All Affected Areas
We vacuumed all rug edges, under furniture, along baseboards, inside closets, and inside heating vents. The vacuum bag was removed and disposed of outside immediately to prevent larvae from re-emerging.
💨
Boric Acid — Cracks & Voids Only
Where larvae were confirmed in cracks, floor-wall junctions, or wall voids, a small amount of boric acid dust was applied precisely in those spaces. This is our least-toxic chemical option, used only where mechanical methods cannot reach.
What to Expect
📅
Improvement over 2–4 weeks
Carpet beetle infestations develop slowly over months — resolution also takes a few weeks. You may still see cast skins (dead larvae evidence) for a few weeks after treatment as you vacuum them up. Active damage should stop within 2–4 weeks.
Continued vacuuming is critical
Weekly vacuuming for the next 30 days is the single most important thing you can do. Focus on rug edges, under furniture, and inside closets. Dispose of the vacuum bag outside after each session.
🌡️
Freeze or dry-clean infested items
Any wool, silk, feather, or fur items that showed active larvae should be dry-cleaned or sealed in a plastic bag and placed in your freezer at 0°F for 72 hours. This kills all life stages including eggs.
Your Role — Permanent Prevention
  • Store all wool, cashmere, silk, and fur items in sealed plastic bins or vacuum-seal bags, not cardboard boxes or open shelves.
  • Place cedar blocks or lavender sachets inside storage containers near natural-fiber clothing. Refresh every 3–4 months.
  • Vacuum under furniture and rug edges at least once a month — more in spring and summer when adults are active.
  • Dry clean all stored woolens before putting them away for the season.
  • If you have a bird, bee, or rodent nest in your attic or eaves — have it removed. These nests are a food source that sustains carpet beetles.
✓ Safe for Family & Pets
Boric acid was applied only inside sealed cracks and wall voids — not on open floor surfaces. The treated areas are out of reach for children and pets. You can resume normal activity immediately after our visit.
📞 Call or Text Us If…
You find new active larvae (live, moving, tan-brown bristly caterpillars) after 4 weeks of weekly vacuuming, or if you discover a bird nest or rodent harborage in your attic that may be sustaining the infestation. We can do a follow-up inspection to assess and retreat.
Centipede
Centipede Treatment
What Was Done Today & What to Expect
What We Did Today
🌡️
Moisture & Humidity Inspection
We assessed the basement and crawl space with a pin moisture meter and hygrometer. Every moisture source — leaks, high humidity, condensation — was documented and reported to you in writing. Moisture is the root cause of centipede presence.
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Prey Pest Inspection
Centipedes need food. We inspected for silverfish, cockroaches, and other prey insects in the same areas. Any prey species found were documented — separate treatment may be needed to remove the food source keeping centipedes here.
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Sticky Trap Placement
Glue board traps placed along basement baseboards, near floor drains, and in laundry/utility areas. Traps monitor centipede activity and also catch prey insects, helping us confirm what's feeding them.
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Exclusion — Entry Points Sealed
Foundation cracks, pipe penetrations, and gaps at basement window frames sealed with hydraulic cement and silicone. Entry points are how centipedes move indoors from the soil and surrounding landscape.
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Boric Acid & DE — Crawl Space & Wall Voids
Boric acid dust applied inside wall voids and crawl-space perimeter with a precision bellows duster. Food-grade diatomaceous earth applied along basement baseboards. Both are physical desiccants — no synthetic chemicals. Also kills silverfish and other prey insects moving through the same areas.
🌶️
Cayenne Pepper — Exterior Entry Points
Dried cayenne powder applied at foundation vents, basement window frame gaps, and observed centipede entry points. A food-safe, zero-residue contact irritant that discourages entry. Reapply after heavy rain.
What to Expect
📉
Reduction over 2–4 weeks
Centipede sightings will decrease as prey insects are reduced and moisture improvements take hold. This is a gradual correction of underlying conditions — not an overnight spray fix.
🪤
Watch your sticky traps weekly
Check traps each week. Decreasing catches mean the treatment is working. If catches stay high at two weeks, let us know — there may be a persistent moisture source or prey population we haven't fully addressed.
🌡️
Moisture fix is the long-term solution
If we recommended a dehumidifier, vapor barrier, or plumbing repair — that work is what makes results permanent. Treatments buy time; moisture control is what keeps centipedes gone.
🍂
Fall & spring upticks are normal
Centipedes are most visible in fall when they move indoors for warmth. A brief seasonal increase in sightings is normal and doesn't mean the treatment failed.
Your Role in This Treatment
  • Address any moisture issues we flagged — leaks, poor drainage, high humidity. This is the single most important action you can take.
  • Run a dehumidifier in the basement and keep it drained. Target relative humidity below 50%.
  • Reduce clutter in basement and crawl space — centipedes hide under debris piles in damp areas.
  • Keep sticky traps in place and check weekly. Let us know if catches are still high at two weeks.
  • Move firewood stacks at least 20 feet from the foundation — they're prime outdoor centipede harborage.
  • Seal any new cracks or gaps you notice at basement walls, windows, or pipe entries.
  • If you have a crawl space with exposed soil, cover it with a 6-mil vapor barrier — one of the most effective long-term fixes.
✓ Safe for Family & Pets
Boric acid was applied only inside sealed cracks, wall voids, and crawl-space perimeter — never on open surfaces. Food-grade DE only. Cayenne is a food-safe spice. No synthetic pesticides. Keep children and pets out of treated basement areas for 30 minutes to let dust settle.
📞 Call or Text Us If…
Sticky trap catches stay high (5+ per week) after two weeks · You find a new leak or moisture source · Centipedes appear in new areas (upstairs, bedrooms) · You see large numbers — more than 2–3 per night — after three weeks · A bite occurred and the reaction seems more than minor local irritation.
Pantry Moth
Pantry Moth Treatment
What Was Done Today & What to Expect
What We Did Today
🔦
Full Pantry & Storage Inspection
We inspected all dry food storage areas — pantry, cabinets, above the fridge, garage, and utility storage. Every infested and suspect product was identified, bagged, and flagged for removal.
🗑️
Infested Food Removed
All infested food was sealed in bags for immediate disposal outside your home. We erred on the side of caution — when in doubt, we flagged it for removal. This is the single most important step.
🧹
Deep Shelf Clean
Shelves, corners, cabinet hinges, and crevices vacuumed with a crevice tool, then wiped with hot soapy water. Food-safe caulk applied to any visible cracks where larvae pupate.
🫙
Pheromone Trap Placed
Indian meal moth pheromone sticky trap placed in your pantry (and near pet food/bird seed storage if applicable). This captures remaining adults and provides objective data on whether the population is declining.
What to Expect
Days 1–7
Remove all bagged food from the home today. Begin transferring remaining dry goods to airtight glass containers (Ball/Kerr mason jars with rubber-gasket lids). You may still see adult moths — this is normal.
Weeks 1–4
Continuing adult activity is expected. Pupae that migrated to crevices before the cleanout are still emerging. Check your pheromone trap weekly — you should see the count declining.
2 Empty Weeks
When your trap has zero catches for two weeks in a row, the active infestation is resolved. Keep the trap in place as an early-warning monitor.
Every 3 Months
Replace your pheromone trap — the lure loses effectiveness after 90 days. Call us if trap numbers are not declining by Week 4, or if you find a new infestation source.
Your Permanent Prevention Plan
🔒 Airtight Storage (Gold Standard)
  • Glass mason jars with rubber-gasket lids — Ball, Kerr, Anchor Hocking
  • Hard plastic with snap-lock lids (OXO, Rubbermaid Brilliance)
  • Transfer ALL dry goods: flour, grains, nuts, spices, cereals, pet food
  • Screw-top jars are NOT sufficient — moths can penetrate them
  • Bird seed: sealed metal or hard plastic bin, stored in garage
❄️ Freeze New Food Before Storing
  • Seal in a freezer bag → 0°F for 4–7 days before pantry storage
  • Kills all life stages including invisible eggs
  • Essential for: bulk grains, specialty flour, bird seed, nuts
  • After freezing, transfer directly to airtight container
  • Alternative: oven at 140°F for 30 min (non-oily grains)
What NOT to Do
Never spray pesticides in food storage areas — not even "natural" sprays. This is unnecessary and creates food contamination risk.
Never use mothballs — toxic, carcinogenic, and ineffective for Indian meal moths. Not labeled for pantry use.
Don't put infested food in the kitchen trash — remove it from the home immediately.
Don't restock in original cardboard/foil packaging — moth eggs on the outside can re-infest the pantry.
🪮
Head Lice Treatment
What Was Done Today & What You Need to Do at Home
What We Did Today
🔍
Head Inspection & Confirmation
We confirmed the presence of head lice using a bright light and fine-toothed metal nit comb. Viable nits (eggs) are cemented to the hair shaft — they cannot be flicked or brushed out. All household members were screened.
🏠
Environmental Assessment & Guidance
We assessed your home for environmental risk factors and identified which items need cleaning. Note: head lice do not infest the home — they survive only 24–48 hours off a human host. Targeted cleaning is all that is needed, not whole-house pesticide spraying.
🧴
Product & Protocol Guidance
We provided guidance on the safest, most effective treatment protocol — mechanical nit combing with a coconut oil lubricant, supported by plant-based products. No pesticidal shampoos recommended — resistance is now widespread and risk is unnecessary.
What to Expect
📅
14 days of consistent nit combing
Resolution requires combing every 3–4 days for 14 consecutive days. This breaks the lice lifecycle by removing newly hatched nymphs before they can mature and lay eggs. Consistency is the single most important factor.
🔁
Day 7 check-in recommended
If you find live nymphs at Day 7, the protocol is working — continue combing. Finding nymphs means eggs were missed in earlier sessions, not that the treatment failed. Stay consistent.
Clear at Day 14
No live lice or viable nits found after 14 days of combing = resolved. Nits that are white/empty are hatched casings — they are harmless but confirm treatment was needed. Only tan/yellow nits are viable.
Your Role — The Nit-Combing Protocol
  • Apply coconut oil or conditioner generously to dry or damp hair, root to tip. This immobilizes lice and makes combing easier.
  • Section hair into 1-inch parts and comb each section from scalp to tip with a fine metal nit comb (Licemeister or equivalent).
  • Wipe comb on a white paper towel after each stroke — this makes nits and lice visible. Dip towel in hot soapy water between wipes.
  • Repeat every 3–4 days for 14 days on all infested household members.
  • Wash all bedding and worn clothing in hot water (130°F+) and dry on high heat for 30+ minutes. Do this once — no need to repeat daily.
  • Soak combs and brushes in 150°F water for 15 minutes to kill any lice or nits.
  • Seal non-washables (stuffed animals, decorative pillows) in a plastic bag for 72 hours. Lice cannot survive without a host.
  • Vacuum upholstered furniture and car seats where the infested person's head rested in the past 48 hours. One thorough pass is sufficient.
  • Notify the school so other families can check. Head lice are not a reason to stay home per the AAP — early detection by other families helps the community.
✓ Safe & Non-Toxic Approach
No synthetic pesticides were applied anywhere in your home. Our protocol — mechanical combing and plant-based products — is safe for all ages, including infants and pregnant women. No re-entry waiting period needed.
⚠ Not a Hygiene Issue
Head lice infest clean and dirty hair equally. This is not a reflection on your home or family. Approximately 6–12 million cases occur in the U.S. each year, mostly in school-age children. Early treatment is all that matters.
📞 Call or Text Us If…
You are still finding live lice after 14 full days of consistent combing, or if a new household member develops symptoms after treatment was completed.
Centipede
Centipede Treatment
What Was Done Today & What to Expect
What We Did Today
🔍
Inspection — Species, Habitat & Moisture
We assessed the basement and crawl space with a moisture meter and hygrometer, documenting every moisture source. We also inspected for prey insects (silverfish, cockroaches) in the same areas — eliminating spider food is as important as treating spiders directly.
🧹
Web Removal & Habitat Reduction
Removed all visible webs from eaves, window frames, basement ceiling joists, and crawl space. Web removal is a direct population control — it destroys egg sacs, disrupts feeding, and forces spiders to relocate. Repeat monthly for best results.
💨
Boric Acid & DE — Crawl Space & Perimeter
Boric acid dust applied inside wall voids and crawl-space perimeter. Food-grade diatomaceous earth along basement baseboards. Both are physical desiccants that also eliminate the prey insects spiders feed on — no synthetic chemicals.
🚪
Exclusion — Entry Points Sealed
Foundation cracks, pipe penetrations, window gaps, and door sweeps sealed with silicone caulk and copper mesh. Exterior lighting switched to warm-tone yellow bulbs to reduce nighttime insect attraction near entries.
What to Expect
📅
Noticeable reduction in 2–3 weeks
Fewer webs and sightings as prey populations decline and habitat is reduced. Fall upticks in sightings are normal and don’t mean treatment failed — spiders move indoors seeking warmth.
🌡️
Moisture control is the long-term fix
Spiders thrive in damp areas because their prey does. If we recommended a dehumidifier, vapor barrier, or plumbing repair, that work is the single most important long-term step.
Your Role in This Treatment
  • Address moisture issues we flagged — leaks, poor drainage, high humidity. This is the single most important step.
  • Run a dehumidifier in the basement and target relative humidity below 50%.
  • Reduce clutter in basement, garage, and storage areas — spiders shelter in undisturbed piles.
  • Remove webs monthly — a long-handled duster or broom works well. Focus on eaves, window frames, and corners.
  • Switch exterior lights to warm-tone (yellow/amber) bulbs to reduce insect attraction near doors.
  • Keep vegetation trimmed at least 12 inches from the house and move firewood 20+ feet from the foundation.
✓ Safe for Family & Pets
Boric acid was applied only inside sealed cracks, wall voids, and crawl-space perimeter — never on open surfaces. Food-grade DE only. No synthetic pesticides. Keep children and pets out of treated areas for 30 minutes to let dust settle.
📞 Call or Text Us If…
You see brown recluse or black widow spiders (send us a photo) · Spider population doesn’t decrease after 3 weeks · New webs appear in previously clear areas · You find a new moisture source or leak · A bite occurs with significant swelling or spreading redness.
What We Don’t Recommend
Don’t apply retail spider sprays — they scatter populations and create pesticide resistance.
Don’t crush spiders if you can avoid it — most Maryland species are harmless predators that eat pest insects.
Don’t ignore moisture — the damp habitat that attracts spiders also attracts the prey they feed on.
Centipede
Centipede Treatment
What Was Done Today & What to Expect
What We Did Today
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Inspection — Yard Habitat & Wildlife Assessment
We walked the full property perimeter, noting overgrown vegetation, leaf litter accumulation, tall grass borders, stone walls, and wildlife pathways. These are the primary tick habitats — ticks don’t live indoors and rarely infest structures.
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Cedar Oil Perimeter Treatment
Applied botanical cedar oil spray along the lawn-to-woods transition zone, stone walls, garden borders, and shaded pathways. Cedar oil is a proven contact repellent for ticks — it disrupts their scent receptors without harming beneficial insects, pets, or children once dry (about 30 minutes).
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Dry Barrier & Habitat Modification Recommendations
We marked areas where a 3-foot-wide gravel or wood-chip dry barrier should be installed between lawn and wooded edges. This creates a hot, dry zone that ticks will not cross. We also flagged vegetation for trimming and leaf litter for removal.
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Wildlife Exclusion Guidance
Deer and rodents are the primary tick hosts in Maryland. We assessed fencing needs, identified rodent harborage (woodpiles, stone walls, bird feeders), and provided recommendations to reduce wildlife traffic through your yard.
What to Expect
📅
Immediate reduction in treated zones
Cedar oil repels ticks on contact in treated areas. However, ticks recolonize from surrounding habitat — reapplication every 3–4 weeks during tick season (April–November) provides continuous protection. Habitat modification is the permanent fix.
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Tick drag monitoring
We’ll perform tick drag surveys at follow-up visits — dragging a white flannel cloth through vegetation to count active ticks. This gives us a measurable baseline to track the effectiveness of habitat changes.
Your Role in This Treatment
  • Install the dry barrier (gravel or wood chips) along the lawn-to-woods edge where we marked. This is the most effective single step.
  • Keep lawn mowed to 3 inches or shorter — ticks avoid sunny, dry, short grass.
  • Clear leaf litter, brush piles, and ground cover from play areas, patios, and pathways.
  • Move firewood stacks, stone piles, and bird feeders at least 20 feet from the house and play areas.
  • Perform daily tick checks on family members and pets after outdoor time. Check behind ears, along the hairline, and in skin folds.
  • Consider deer fencing for the yard if deer traffic is heavy — 8-foot fencing is most effective.
  • Treat dogs with a vet-recommended tick preventive throughout tick season.
✓ Safe for Family & Pets
Cedar oil is a plant-derived essential oil — safe for children, pets, and beneficial insects once dry (approximately 30 minutes). No synthetic pesticides, no pyrethroids, no broad-spectrum soil treatments. Stay off treated areas until dry.
📞 Call or Text Us If…
You find a tick attached to a family member (save the tick in a sealed bag for ID) · A bull’s-eye rash, fever, or joint pain develops after a bite · Tick populations don’t decrease after habitat modifications are in place · You notice new deer trails or wildlife harborage on the property.
What We Don’t Recommend
Don’t apply broad-spectrum yard pesticides (bifenthrin, permethrin) — they kill pollinators and beneficial insects while providing only temporary tick reduction.
Don’t rely on tick sprays alone without habitat modification — ticks recolonize from untreated edges within weeks.
Don’t burn attached ticks or apply petroleum jelly — use fine-tipped tweezers to pull straight up with steady pressure.
Centipede
Centipede Treatment
What Was Done Today & What to Expect
What We Did Today
🔍
Inspection — Mud Tubes, Moisture & Wood Damage
We inspected the full foundation perimeter, basement walls, crawl space, sill plates, and any wood-to-soil contact points. We probed exposed wood for hollow areas and documented all mud tubes, moisture sources, and conducive conditions. Subterranean termites require soil contact and moisture — cutting off both is the core of treatment.
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Borate Wood Treatment
Applied borate solution (disodium octaborate tetrahydrate) to all accessible structural wood — sill plates, floor joists, subfloor, and rim board. Borates penetrate wood and make it permanently inedible to termites. This is a preventive and curative treatment with no synthetic chemical exposure.
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Physical Barriers & Moisture Elimination
Sealed foundation cracks with hydraulic cement. Recommended or installed stainless steel mesh termite barriers at critical penetration points. Addressed wood-to-soil contact areas and grading issues that hold water against the foundation.
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Monitoring Stations Installed
Placed in-ground monitoring stations at 10-foot intervals around the foundation perimeter. Each station contains untreated wood that is checked quarterly — if termites feed on a station, we know exactly where activity is and can target treatment. No soil drenching or fumigation needed.
What to Expect
📅
Monitoring begins immediately
Borate-treated wood is protected within 24 hours of application. Monitoring stations take 1–3 months to detect active colonies. Quarterly checks ensure early detection of any new activity.
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Long-term structural protection
Borate treatments last the life of the wood as long as it stays dry. Monitoring stations provide an ongoing early warning system. Combined with moisture control, this approach provides permanent protection without toxic soil treatments.
Your Role in This Treatment
  • Fix all moisture problems we identified — leaks, drainage, gutters, and downspout extensions. Termites cannot survive without moisture.
  • Eliminate all wood-to-soil contact — pull mulch back 6 inches from the foundation, raise stored wood off the ground.
  • Do not stack firewood, lumber, or cardboard against the foundation or in the crawl space.
  • Keep gutters clean and ensure downspouts discharge at least 4 feet from the foundation.
  • Improve crawl space ventilation or install a vapor barrier if recommended.
  • Do not disturb monitoring stations — they need to remain in the ground for quarterly checks.
  • Report any new mud tubes, swarmers (winged termites), or soft/hollow-sounding wood immediately.
✓ Safe for Family & Pets
Borate wood treatments have extremely low mammalian toxicity — comparable to table salt. No soil drenching, no fumigation, no synthetic termiticides. Monitoring stations contain untreated wood only. All treatments are applied to structural areas, not living spaces.
📞 Call or Text Us If…
You see winged termites (swarmers) indoors, especially near windows in spring · You find new mud tubes on foundation walls or pipes · Wood sounds hollow when tapped · You discover a new moisture problem or leak · A monitoring station appears disturbed or damaged.
What We Don’t Recommend
Don’t let a company talk you into whole-house fumigation — it’s unnecessary for subterranean termites and introduces serious chemical exposure.
Don’t apply liquid termiticide soil drenches around your foundation — they contaminate soil and groundwater and don’t address the root cause (moisture).
Don’t ignore moisture — no termite treatment is permanent if the wood stays wet. Fix the water first.