Worry-Free Pest Management
Effective Date: [Insert Date]
This Agreement is between Herbal Shield, LLC ("Herbal Shield") and the Customer identified below for pest control services at the designated service address.
Herbal Shield will provide worry-free, botanical-based pest management services using least-toxic, botanical-based methods. Services include inspection, treatment, and follow-up as outlined in the selected plan (Essential, Complete, or Premier).
All plans include a minimum number of visits per year, seasonally adjusted based on your home's pest pressure, and unlimited free return visits for covered pests between scheduled treatments (subject to the limitations below).
All new agreements begin with an initial inspection and treatment ($249 standard; $149 with a subscription commitment). This includes a comprehensive property assessment, pest identification, and first treatment application.
Customer agrees to pay the agreed-upon fee according to the payment schedule. Payments are processed securely through Stripe. Late payments may incur a 1.5% monthly service charge. We reserve the right to suspend services for balances overdue by more than 60 days.
All plans require a 3-month initial commitment. After the initial 3 months, Customer may cancel with 30 days' written notice to jim@herbalshield.com. Services will continue through the end of the current billing period. No refunds will be issued for the current period.
If covered pest activity returns between scheduled visits, Herbal Shield will provide a re-treatment at no additional charge, provided the Customer has complied with all preparation and maintenance recommendations.
Important Limitations: Complete elimination of pests cannot be guaranteed. We are not responsible for pest activity caused by conditions outside our control, including (but not limited to) neighboring properties, structural deficiencies, moisture issues not corrected by the Customer, sanitation practices, extreme weather, or pre-existing conditions. The guarantee does not apply if the Customer fails to follow our recommendations or allow proper access.
To ensure the best possible results, Customer agrees to:
Failure to meet these responsibilities may limit or void the service guarantee and re-treatment obligation.
To the maximum extent permitted by law, Herbal Shield's total liability for any claim arising from our services shall not exceed the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, or for damages not directly caused by our negligence.
If access is not available at the scheduled time, a trip charge may apply.
This Agreement is governed by the laws of the State of Maryland.
By signing or continuing with services, Customer agrees to these terms.